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NS Matrix Services Private Limited is looking for IT Desktop/ Support Engineer

Job Profile

Hiring self motivated IT Desktop Support Engineer with strong communication and interpersonal skills.

Experience :1-2 Years.
Job Location : Pitampura, New Delhi
Compensation : 1,50,000 - 2, 40, 000
Industry Type : KPO / Research /Analytics
Functional Area : ITES

Working Hours/Shift : Will be decided by the management. Should be flexible for night shifts too.

Required Skills/ Experience:

Should have 1 to 2 years experience in Computer Hardware Desktop, Networking support
OS installation, re-installations and troubleshooting.
Software installation for Desktop and Laptops like Office, Java, Acrobat Reader and Antivirus.
Outlook email installation and troubleshooting.

Knowledge of Domain, VPN, Networking and remote desktop.
Upgrades and patches for desktop troubleshooting, Lan issues, Bios updates and Networking
Troubleshooting windows and MAC software & hardware issues.
Printer configuration for network and local users on desktops

Lease Line internet and high end CISOC Wi-Fi router configurations.
Analyze and troubleshoot Network and server connectivity issues.
Keeping all the systems up to date with security and patches updates.
Provide technical support to Users and manage a log to keep track of things done on daily basis.

Asset & inventory management
Knowledge of cabling standards for desktop
Knowledge of users, permissions, drivers and software required.

Role Requirements:

Quick learner with Strong verbal, written communication and active listening skills
Excellent organizational and interpersonal skills
Strong Microsoft Excel & PowerPoint skills
Ability to multi-task
Ability to handle tight deadlines
Ability to handle pressure situations
Ability to solve problems independently
Ability to learn and apply learning to new situations

Company Address and Contact Person:

Send your Resume to
Person to Contact: Sachin Khatri
Contact No: +91 (11) 47234463


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


1 - 2 yrs




B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Computer Hardware Desktop, Networking Support, Troubleshooting

Company Profile

NSMX is a Market Research services and consulting company affianced in providing integrated solution to wide range of small, medium & large online market research companies seeking our services throughout the world. NSMX has established brand equity in the Market Research domain through the range of services provided to its client based on the domain knowledge of its professionals.


NS Matrix Services Pvt Limited, 952, Aggarwal Metro Height, Netaji Subhash Place, Pitampura, NEW DELHI - 110 034

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