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CMS IT Services Private Limited is looking for Desktop Support Engineer

Job Profile

Qualification: Graduation with good communication skills.
Only Male candidates need to apply
Job Location: Pune & Goa

Job Responsibility-

First Level support for all Desktop calls
Escalation and coordination with vendor and data center support for physical replacement (where applicable pending access and service contract provided by client)
Installation of Std. Wintel Desktop Operating Systems
Should be familiar with Desktop concept in an active directory environment.
Installation of Std. Non-Wintel Desktop Operating Systems
Email client configuration/ Outlook

Troubleshooting on Non-Wintel Desktop Operating Systems
Configuration of printer drivers for local and network printers on the desktops
Knowledge of LAN crimping
Provide on -site support for Customer approved patch/ anti-virus updates through Central Antivirus Console / Central Patch Distribution Software
Backup Management based on built-in tools
Support for local area network issues (LAN), DHCP client - (Limited to configuration issues- No support for LAN devices)
Resolve Hardware problems or Escalate hardware problems for desktops to Suppliers.

Share your updated resume on
Mobile No. : 8329777091


IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration, IT-Hardware-Others


1 - 2 yrs


Pune, Goa


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others

Key Skills

Desktop Support, Installation, Configuration, Troubleshooting Skills

Company Profile

As one of India's top IT services firms, CMS IT services has support infrastructure spread across 30 branches and 220 direct support locations in India. CMS IT provides complete solutions to large corporations across all sectors, including banking, insurance, retail, telecom and manufacturing.

CMS IT provides new, cost-effective and cutting-edge IT infrastructure solutions that are reliable, resilient and responsive. CMS IT Managed Services includes high quality, end-to-end IT infrastructure solutions to cost-effectively manage your IT operations efficiently. CMS IT Asset Management Services provides innovative technology support solutions.


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