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eCentric Solutions Private Limited is looking for Technical Support Manager

Job Profile

We are hiring for one of the CMM Level 5 Company & looking for who can join immediate to Max .15 days notice period.

Educational Qualification: Any Graduate / B.Tech
Work Experience: 1-8 Years
Job Location: Hyderabad

Primary Skills: High communication skills
Internal Help Desk Analyst for Technology team (Voice Process only)

Secondary Skills:
Technical Apptitude to troubleshoot computer for voice Process, laptops, Outlook and printers

Shift Timing: Rotational shifts
No. of Openings: 10

Job Responsibilities:

Excellent written, verbal, listening, analytical skills.
Easily grasp and communicate complex ideas.
Voice Process experience Mandatory
Excellent problem solving skills.

Knowledge of MS Office 2010, 2013 including Outlook.
Knowledge of computer hardware and software.
Knowledge of Operating Systems like Windows XP, Vista, 7 and 8.
Knowledge of network and internet.

Interested candidate can share their updated profile on with the below mentioned details-

Current CTC:
Expected CTC:
Notice Period:


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


1 - 8 yrs




B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, International Voice Process

Company Profile

eCentric is Indian arm of the US$100 Million Paradigm IT Group. Established in 2002 as an RPO and offshore venture of ParadigmIT US, eCentric has subsequently built expertise in enterprise IT solutions and end to end human resource solutions. eCentric is a CMMi Level 5, ISO 9001, ISO 27001 certified company with proven delivery capabilities in software development, support services, Recruitment Process Outsourcing, Business Process Outsourcing and end-to-end human resource solutions. We currently work with Fortune 500 companies and organizations from Government of India, US Government and large and medium Indian corporates.

eCentricHR is member of industry bodies such as Indian Staffing Federation (ISF) , Associated Chambers of Commerce and Industry of India (ASSOCHAM), National Association of Software and Services Companies (NASSCOM) and TiE.


Recruiter Name: Sreevani

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