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Motherhood India (Rhea Healthcare Pvt. Limited) is looking for Senior Administrator - IT Infra

Job Profile

Candidate should be Any Graduate/ Post Graduate with 3 to 5 years experience in Operations Management, Service Improvement, IT Infrastructure, Service Desk, Customer Satisfaction, Crisis Management and Project Management. Should be able to handle first point escalation for all technical and process issues.

Provide technical subject matter expertise wherever required.
Ensure proper communication and quick resolution as a crisis manager.
Plan and schedule Changes, Coordinating with different stakeholders.
Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination

Prepare Weekly and monthly status reports. Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents. Work on TAT according ticketing system.


Administration, General Administration, Office Management/Coordination, Office Services, Staff Amenities, Admin Others


3 - 5 yrs




B.A, B.B.A, B.Com, B.Sc, MBA/PGDM

Key Skills

Operations Management, Service Improvement, IT Infrastructure, Service Desk

Company Profile

Motherhood India (Rhea Healthcare Pvt. Limited) is a comprehensive woman & child care hospital, committed to providing a gamut of services to women, new-born and pediatrics. Our multidisciplinary team provides comprehensive & personalized care that includes obstetrics, gynecology, neonatology, pediatrics, fetal medicine, radiology and specialty outpatient clinics. We also offer other services like prenatal & postnatal counseling, individual physical fitness sessions to facilitate natural birthing, painless delivery to ease the birthing process and an expert dietitian for advice on a healthy diet.


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