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Tech Mahindra Limited is looking for Customer Service Associate (Work from Home)




Job Profile

We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for voice process in Kolkata Location for one of Leading E-Commerce project. So capitalize the maximum from this home stay option with all telephonic interview.

Eligibility Criteria:

Any Under Graduate & Graduate (Fresher & Experience) both can apply
Good verbal communication in English, Hindi without any Grammatical Error/ MTI
Willing to work in 24/7 (Any 9 Hr shift) rotational shift

Roles & Responsibilities:

Resolute customer's query over call for the query, request, complain raised by the customer
Should have a positive attitude and agility to work in collaborative environment
Should have solution oriented and committed to make it right resolution
Should have impeccable sense of judgment to be able to service at the highest levels.
Should take ownership to resolute customer issue (ensure 100% problem solving ability).

Accurately and efficiently, handle customer via call in the shortest possible time. Communicate actionable customer feedback to the relevant team that can be worked to meet the customer's problem

Candidate should have/ Arrange Laptop/ Desktop enabled with windows 10 and supported by Broadband/ WIFI
Candidate should be comfortable to work with 24*7 shifts.
Salary: Ranges between 1.7 LPA to 2.1 LPA depending Upon skill & Experience

DOJ will be confirm once things are in normal stage
Work Location - Kolkata
Position Opened - 100

(Please go through the details mentioned above before applying)

Candidates can share their resume with PB00492897@techmahindra.com
Or call to Priya at 8981647916
 



Specialization

Operations/Customer Service, Customer Service (Voice)

Experience

0 - 3 yrs

Location

Kolkata

QualificationQualification

Diploma, B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others

Key Skills

Customer Care, Voice Process, Customer Support

Company Profile

Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions, Integrated Engineering Solutions and Business Process Outsourcing to various industry verticals and horizontals
 



Address

Not Provided

Email Address

PB00492897@techmahindra.com

Contact Number

Not Provided

Posting Date

7/26/2020













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