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Firstventure Corporation Private Limited is looking for Application Support Engineer




Job Profile

Candidate should be Any Graduate with strong experience in IT Helpdesk, Application Support, Product Support, Technical Support. Must have excellent communication skills.

Roles & Responsibilities-

Working with customers/ team members to identify application and system issues and advising on the solution
Handle customer complaints
Provide appropriate solutions and alternatives within the time limits
Follow up to ensure resolution

Keep records of customer interactions
Process customer accounts and file documents
Logging and keeping records of customer queries and feature request
 



Specialization

IT-Software, Desktop Support, Network Administration, IT-Software Others

Experience

3 - 8 yrs

Location

Mumbai

QualificationQualification

B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

IT Helpdesk, Application Support, Product Support, Technical Support

Company Profile

Firstventure Corporation Pvt. Limited is an up-and-coming startup headquartered at Nariman Point, Mumbai, India, and aims to provide corporate training solutions to small and medium enterprises in India.Our primary product, Courseplay, is a quick and affordable online solution for organizations to train, test and track their employees, students, customers or vendors
 



Address

https://firstventure.co/jobs/application-support/

Email Address

Online Applications Only

Contact Number

Not Provided

Posting Date

7/26/2020


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