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Maxwell GeoSystems (India) Private Limited is looking for Technical Support Executive

Job Profile

This role will include key management responsibility for:

Deployment Management, including product release management Management of Front-line Technical Support Technical documentation and release testing

Should be ready to work on rotational shifts
Some of the duties you ll be doing

Duties Performed as part of project work and everyday essentials:

Release planning, release controls
Ensure architecture and infrastructure are robust and stable
Ensure customer system performance is monitored
Ensure license terms for third parties are adhered to
Ensure all support requirements are logged and analysed with the use of metrics
Ensure deployment plan has been documented

Coordinate with the Product Group in MGS SingaporeHK to ensure that communications to all stakeholders have been properly prepared and reviewed (to include release notices and keeping technical documentation up to date)
Ensure the product has been correctly and completely integrated
With the Product Group in MGS Singapore, ensure that documented test plans are executed and reviewed
Validate that the product has been correctly packaged and ensure that all release controls have been satisfied
Work with Product Group in MGS Singapore to deploy the product successfully
Release the pre-planned communications about the product to all stakeholders
Other related duties as assigned.

Required Experience, Skills:

Excellent understanding of product release methodologies Strong system integration experience
Strong experience planning the development and delivery of software products
Good understanding of product architecture and infrastructure components


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


1 - 3 yrs




B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Data Management, Project Management, System Integration, Release Management

Company Profile

Founded in 2004, by Dr Angus Maxwell, Maxwell GeoSystems have offices in Hong Kong and Singapore.With our roots in the supply and analysis of geotechnical data Maxwell GeoSystems understand the value of providing timely information to engineers, key decision makers and project stakeholders.The company has been actively involved in major infrastructure, mining, construction and environmental projects throughout the Asia Pacific region in partnership with some of the world?s leading construction and mining companies.At the core of our business is the innovative Mission OS ? a powerful and flexible data management system for the acquisition, monitoring and analysis of geotechnical and other project- related data.


Email Address

Online Applications Only

Contact Number

Not Provided

Posting Date


[Apply Here Online]

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