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Mphasis Limited is looking for Technical Support/ Service Desk




Job Profile

Mphasis Limited, is hiring for Technical Support/ Service Desk in Pune (Voice Process)

Eligibility Criteria: Graduation required
Only for Non Engineers (BE, ME, Diploma)
Fresher and Experienced can apply

Flexible with 24/7 Night shifts
Week offs- Any 2 Rotational week offs
Good communication skills
Work location: Pune

Required Skills:

Real life PC problems - Intermediate
Relevance and use of technology in companies - Intermediate
IT End Devices - Beginner
Virtual private network (VPN) - Beginner
Internet and Intranet - Beginner
Windows XP navigation - Intermediate

Operating the computer- Intermediate
Technical Troubleshooting - Account Management/password reset - Intermediate
Technical Troubleshooting - OS - Beginner
Technical Troubleshooting - End Devices - Beginner
COTS Application - How to and basic triage - Beginner
Ticketing Tool - Beginner
MS Office - Intermediate

Benefits:
Two way cabs
Allowances
Incentives

Candidates can drop their resumes to the below mentioned mail ID
sahil.cheema@mphasis.com
 



Specialization

Operations/Customer Service, Technical Support, Customer Service (Voice)

Experience

0 - 5 yrs

Location

Pune

QualificationQualification

B.A., B.Com, B.B.A, B.Sc

Key Skills

Technical Support, Inbound Calls, Desktop Troubleshooting, Voice Support

Company Profile

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.
 



Address

Not Provided

Email Address

sahil.cheema@mphasis.com

Contact Number

Not Provided

Posting Date

8/10/2020













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