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NTT DATA Global Services Private Limited is looking for Desktop Support Engineer




Job Profile

NTT DATA Global Services Private Limited is currently seeks a 'Client Tech Support Associate' to join our team in 'Bangalore'

Educational Qualification:

Any Graduate with minimum 12 months experience in a technical Voice support role -basic MS troubleshooting.
Minimum 1 to 2 years of experience into Technical Voice Process.
Basic computer knowledge and network troubleshooting
Basic technical skills for troubleshooting on issues related to computers.

Requirements-

Must be a Graduate BSc, BE, B.Tech, MSc, M.Tech
At least 12 Months of experience on the current role
Must have good communication skills.

Roles & Responsibilities-

Provides L1 technical guidance, over the phone and via remote access, in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.

Shift: Rotational shifts (US Shifts)

If interested, kindly share your updated resume at sangitta.pathania@nttdata.com
 



Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration

Experience

1 - 3 yrs

Location

Bangalore

QualificationQualification

B.E./B.Tech, M.Tech, MCA/PGDCA, B.Sc, BCA/BCS

Key Skills

Technical Support, Voice Process, Data Services, Network Troubleshooting

Company Profile

NTT DATA Corporation is a Japanese multinational system integration company and a partially-owned subsidiary of Nippon Telegraph and Telephone (NTT). Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967. NTT, following its privatization in 1985, spun off the Data Communications division as NTT DATA in 1988, which has now become the largest of the IT Services companies headquartered in Japan.

NTT DATA is a publicly traded company, but is about 54 percent owned by NTT. Its business areas are in national and local governments, financial, and telecommunication sectors. According to reports in 2012, Forbes Global 2000 recognizes NTT DATA as the 5th largest IT Services company.
 



Address

NTT DATA Global Services Private Limited, No. 18 18/1, South End Road, Bangalore, Karnataka - 560 004

Email Address

sangitta.pathania@nttdata.com

Contact Number

Not Provided

Posting Date

8/10/2020













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