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Microland Limited is looking for IT Service Desk/ Support Engineer




Job Profile

Work Experience: 1 - 4 Years
Notice period: Immediate to 30 days MAX
Rotational shifts

Mandatory Skills:

Active Directory, Win 10 Operating Systems
VMWare administration and incident management
Basic knowledge of AD, DNS, DHCP, LAN, WAN and Proxy
Risk management

Responsibilities-

Candidate will provide support for DNS, DHCP, AD and proxy related issues (L1 support)
Candidate will provide L1 support to GBS India LOBs applications and escalate to L2/L3 for end to end issue management.
Candidate will coordinate with technology teams across location for incident and problem management
Candidate will provide coordination of incident identification, root cause analysis, and proactive management of incidents
Candidate will needs to do problem management
Candidate will provide support for VMware issues
 



Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration

Experience

1 - 4 yrs

Location

Mumbai

QualificationQualification

B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Active Directory, IT Service Desk, Problem Management, Incident Management

Company Profile

Microland's delivery of digital and €Making Digital Happen€ allows technology to do more and intrude less. We make it easier for enterprises to adopt nextGen Digital infrastructure. We enable this using our expertise in Cloud and Data Centers, Networks, Digital Workplace, Cybersecurity and Industrial IoT€”ensuring the embrace of brilliance is predictable, reliable, and stable. In the COVID impacted world, Microland is making digital happen for enterprises with a laser focus on services that are more relevant to our clients and prospects than ever before: Modern Workplace Services: Enabling working-from-home via VDI, desktop-as-a-service, unied end point management and collaboration tools roll-out & adoption.
 



Address

https://www.microland.com/careers/apply/2747/sr-engineer-eus

Email Address

Online Applications Only

Contact Number

Not Provided

Posting Date

9/27/2020


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