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GENPACT India Private Limited is looking for Technical Support (Voice Process)




Job Profile

GENPACT India Private Limited, have multiple openings for Technical Support Process/ International Voice Process at Gurgaon location.

Requirement -

Candidates should be a graduate in BCA/ BE/ B.Tech/ MCA/ BSc IT
Any Fresher / Graduates/ Under graduates/ Dropouts can apply.
Experience in B2B/ B2C Collections would add advantage.
Collection experience will be an added advantage.
Good Interpersonal and Communication skills.

Its a voice process catering to service request related to ELECTRONIC PRODUCTS. This is a servicing center process and hence candidates are expected to speak to customers and provide service assistance within a specified time along with displaying true customer centricity.

Shift Timings : Day Window (6am - 12am) and Night Window (8pm - 6am)
Salary grid- 1.8 to 2.3 LPA, Lucrative incentives & bonus.
International Us collections/ Australian banking process-


Interested candidates can directly walk-in for interview on 21st - 22nd November, 2018 (Wednesday & Thursday) between 11 am to 3 pm at the below mentioned venue-

GENPACT India Private Limited
Sector-18, Udyog Vihar,
Gurgaon

Landmark- Bharti Airtel Building
Nearest Metro- IIFCO Chowk & MG Road
Contact Person: MEGHA- 9958109062

Walk In candidates need to mention 'MEGHA' on the top of your resume as HR Reference {MANDATE}

Important NOTE-
Please carry your updated resume, original govt id proof and passport size photographs.
 



Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

0 - 4 yrs

Location

Gurgaon

QualificationQualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma, Others

Key Skills

Technical Support, Voice/ Inbound Process, Customer Service

Company Profile

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations.

Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi.
 

Address

GENPACT India Private Limited, Sector-18, Udyog Vihar, Gurgaon. Landmark- Bharti Airtel Building

Email Address

Megha.Megha2@genpact.com

Contact Number

9958109062

Posting Date

11/20/2018

















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