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Trifacta is looking for Technical Support Engineer




Job Profile

We are hiring for Application Support/ Tech Support Engineer for our team in Bangalore.

Requirements:

B. Tech degree in Computer Science or equivalent work experience
Minimum 2 years experience as Application Engineer, Support Engineer
Self-starter with the ability to work within a fantastic global team

Accurate and logical problem solving techniques, strong communication skills,
Ability to work in a team environment under pressure.
Solid understanding of Relational Database Concepts
Advanced User level knowledge UNIX/ Linux
Knowledge of the Big Data ecosystem, or experience with Big Data vendors like Cloudera, Horton works, Google Cloud Platform or Amazon EMR is a big plus
Ability to quickly assimilate complex problems and develop a resolution strategy.
Team player with a customer-focused attitude who enjoys working in a fast paced environment.

Job Responsibilities:

Troubleshoot incoming customer problems via email, phone or WebEx
Work with existing global teams and developers to provide resolution to customer issues.
Research and respond to customer requests and provide detailed explanations to address questions and concerns from the world's largest Big Data implementations
Support the release process of new versions of Trifacta products.
Willingness to work hours as needed in order to support our customers.
This position may requires participation in an off-hours On-Call Rotation.
Create and share knowledge with other engineers and develop customer solutions efficiently
 



Specialization

IT-Software, Desktop Support

Experience

2 - 6 yrs

Location

Bangalore

QualificationQualification

B.E./B.Tech, MCA/PGDCA

Key Skills

Application support, Technical Support, Desktop Support

Company Profile

At Trifacta, were focused on building software that helps individuals and organizations unlock the potential of their data by providing a new approach to how data is explored and prepared for analysis. Whether youre trying to improve the efficiency of an existing analysis process or utilize new sources of data for an analytics initiative, Trifactas data wrangling solutions will empower you to do more with data of all shapes and sizes.
 



Address

https://boards.greenhouse.io/trifacta/jobs/4296303003#app

Email Address

Online Applications Only

Contact Number

Not Provided

Posting Date

1/14/2021


[Apply Here Online]











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