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Advance Computer Services Limited is looking for Technical Support Engineer




Job Profile

We are seeking a Technical support engineer to provide support for Microsoft/ Mac-based systems. The role includes troubleshooting for our clients IT issues and supporting their variety of applications and technology needs.

Our ideal candidate will bring:

Experience 6 months to 1.5 year of IT support experience (Windows/Mac operating systems)
Basic understanding of: Windows, Networking, Mail systems, Hardware installations
A passion for technology, innovation, and making a difference
Exceptional documentation skills
An eagerness to learn and improve

A positive personality, attitude & a Team player.
Can thrive under pressure and meet deadlines
Ability to be adaptable, flexible, and a multi-tasker
Excellent Verbal & written communication skills

Tech Skills -

Basic understanding on Windows 7/8/10
Basic understanding on Sever 2008/2012/2016
Basic understanding on Remote access tools such as; TeamViewer, MSP anywhere, logmein, AnyConnect
Basic understanding on Application Installation/troubleshooting
Basic understanding of Printers, Antivirus

Have knowledge on any one of the below tools:

Ticketing systems - Autotask, Remedy, ConnectWise, Spice Works, ServiceNo
RMM Platforms Solarwinds, N-able, AVG Managed workplace, Continuum, Kaseya, Jamf

Preferred Certifications

A+,N+, CCENT, CCNA
 



Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, CCNA/ CCNP, H/W Installation/Maintenance, Network Administration

Experience

0 - 2 yrs

Location

Mumbai

QualificationQualification

B.E./B.Tech, M.Tech, MCA/PGDCA, BCA/BCS, B.E./B.Tech, M.Tech, MCA/PGDCA

Key Skills

Desktop Support, Remote Support, Technical Support

Company Profile

Founded in 1976, Advance Computer Services (ACS) pioneered global information technology by being one of the first to bring IBM Mainframe (1401) and IBM AS/400 technology from the US to India. ACS has a proven track record as an IT services organization providing IT Managed and Security Services & Business Process Consulting Services to US based small, medium, large, PE & PE owned businesses. To learn more, please visit www.acs-intl.com

As per ACS charter and independent school initiatives, Inspiroz was incorporated in 2016 with an aim to provide technology solution services to charter and independent schools in the USA.
 



Address

https://acslimited.zohorecruit.com/careers

Email Address

Online Applications Only

Contact Number

Not Provided

Posting Date

3/4/2021


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