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SA Tech Software (I) Private Limited is looking for Technical Support Consultant




Job Profile

Educational Qualification: Any Graduate
Experience level: 1 to 3 Years
Job Location - Kharadi, Pune

Required Skillset:

Excellent verbal and written communication skills
Support experience is good to have
Basic SQL

Job Responsibility:

Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
Diagnose and resolve complex customer questions or problems over the telephone/ Internet in the areas of system configurations/ setup, product functionality, and bugs/ enhancements.
Track and document inbound support requests and ensure proper notation of customer problems or issues.
Stay abreast of current technology in products, design changes, and new products offered.
May travel to client site in order to resolve extremely complex customer and product issues.

Shift: 5:00 PM to 2:00 AM/ 6:30 PM to 3:30 AM/ Night shift

Please share your updated profile to Yashaswini.CK@allscripts.com
 



Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration

Experience

1 - 3 yrs

Location

Pune

QualificationQualification

B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Customer Support, Troubleshooting

Company Profile

SA Technologies is a reliable and deliberate leader in the field of IT consulting and services. Being a Microsoft certified partner, we utilize our unparallel standards and unique approach to deliver world-class solutions. With 16+ years of global delivery experience we have proven expertise in IT consulting services, Enterprise Project Solutions, Staff Augmentation, and RPO solutions.
 



Address

B-Wing, Ground floor, Unit No. 2 and 3, Business at Mantri, S No.197, HNo 2 4B to 7B, Nagar Road, Viman Nagar, Pune - 411 014.

Email Address

Yashaswini.CK@allscripts.com

Contact Number

Not Provided

Posting Date

3/23/2021














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